FAQs
What types of artwork do you offer?
I currently offer custom pet portraits. I am working on original artwork to sell as well as prints and other gifts. I am open for other commissions - please message me with any questions as pricing and timeline will vary.
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each piece is thoughtfully created by hand and meant to be cherished for years to come. as my shop grows, i hope to continue adding new and unique offerings.
How do custom pet portraits work?
ONce you place your order, you'll be asked to submit reference photos of your pet. I work from these images to create a custom painting that captures their personality, spirit, and likeness. Please let me know when submitting the images which image you are wanting to use for the portrait pose. I would also be more than happy to give my recommendations as well. PLease see my page on selecting the perfect reference photo here.
What mediums do you use?
My pet portraits are created using a combination of a watercolor base, gouache, and acrylic accents on high quality watercolor paper.
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My original works primarily feature acrylic paint and some oil pastels on wood or canvas. I am currently also exploring gouache and soft pastels together.
How long does a custom piece take?
Because each piece is sketched and painted by hand and created during the quieter hours of motherhood, turnaround times can vary. current estimated timelines will always be listed on the product page at the time of ordering. i truly appreciate your patience - quality and care are always my priority.
Will I receive a proof before the final piece?
for pet portraits, yes - at this time I do send proofs before mailing the final piece. I want to make sure the portrait captures your pet's unique likeness and personality and will make small changes accordingly. please be aware that excessive revisions may add additional cost.
Can you paint multiple pets in one portrait?
Yes, I'm happy to paint multiple pets in a single portrait. Please select the appropriate option when ordering, or reach out if you have questions about custom requests.
Do you offer refunds or cancellations?
due to the custom nature of commissioned artwork, all sales are final once work has begun. If you need to cancel an order before painting has started, please contact me as soon as possible and I'll do my best to help.
How is my artwork shipped?
All artwork is carefully packaged to ensure it arrives safely. Shipping costs and options will be displayed at checkout. Once your order ships, you'll receive tracking information via email.
Do you ship internationally?
At this time, shipping availability will be noted at checkout. if international shipping is not listed and you're interested, feel free to reach out before ordering so i can accomodate you as best I can.
How should I care for my artwork?
To preserve your artwork, I recommend framing it behind glass and keeping it out of direct sunlight and high humidity. Proper care will help your piece remain beautiful for years to come.
Do you accept custom commissions beyond pet portraits?
Yes! If you have a special request or idea in mind, please reach out through the contact page or email me at the.unrolled.canvas@gmail.com to discuss details.
How can I contact you?
You can reach me through the contact form on my website, by email, or by social media direct message. I do my best to respond within a few business days. if you need a rush order, please put that first in your subject line.